Volunteering can be a great way to support the British Thyroid Foundation. There are many different kinds of ways to help.

Volunteering in the BTF Office

We can always use an extra pair of hands in the Harrogate office, dealing with the mail, sending out information, answering phone calls and with other clerical and administrative duties. For information and a volunteer application pack please give us a call in the office: 01423 810093.

Volunteering as a Support Group Contact

One of the BTF’s objectives is to encourage more peer support. Support groups are an ideal opportunity for people with thyroid conditions, and their families, to come together to exchange information, to share experiences, and to support each other. To find out more about our support groups and what is involved in running one please see the local support role description. Please contact us if you would like an application form.

Volunteering as a Telephone Contact

A telephone contact provides valuable support by answer thyroid patient phone calls from their home. We receive many of these calls in our office — patients looking for encouragement, needing basic medical information about thyroid conditions available in our literature, or just providing an empathetic listening ear. Individually, the BTF telephone contacts' experiences cover the whole range of thyroid conditions: Graves’ Disease, Thyroid Cancer, Congenital Thyroid Disease, Hypothyroidism, Hyperthyroidism, and Thyroid Eye Disease.

For many patients talking with someone who has the same condition is extremely helpful for healthy recovery. If you are interested in becoming one of our telephone contacts, you can read more about what is involved in the role here. Please contact us if you would like an application form.

Training for Volunteers

In order to support volunteers in their role we try to provide regular opportunities for training and updates so that volunteers can meet and discuss various aspects of their role. In June 2015 we were delighted to welcome a large number of local group coordinators and volunteer telephone contacts to a training weekend in York.

During the weekend, amongst other training updates, the volunteers took part in a Listening Skills Course run by a professional trainer which all agreed was of great support in their BTF role.

We are very grateful to the Society for Endocrinology who awarded BTF a grant which enabled this event to take place.

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