Telephone Support


BTF Telephone Support Contacts

Our volunteer telephone contacts are happy to take calls on the thyroid disorders  that they have experienced. Our Telephone Contacts and Local Coordinators are volunteers and although they will make every effort to be available at the times published this cannot be guaranteed.

Please see the key below:

Angela (U) 01943 873427 Karen11 (U) 01628 529212
Carole (FC,CS,RAI) 01204 853557  Nia5 (U) 01942 819195
Colin (O) 02476 711577 or 07973 861225 Maria (U) 0208 7934360
Dave (PC,CS,RAI) 07939 236313 Olwen (O,RI,U) 01536 513748
Gay (G,TS) 0208 735 9966 Penny (Ch) 01225 421348
Helen (O,TS,TED) 01858 410094 Peter5 (TED,GR)01200 429145
Jackie (PC,CS) 01344 621836 Ursula (U) 07720 659849
Jane (GR, RI,TED,G,U) 01737 352536  Wilma (U) 01908 330290


BTF Local Coordinators

Our local coordinators organise meetings and those with phone numbers below will also be happy to take calls on thyroid disorders listed that they have experienced. Please see the key below.

  • Birmingham Janet9 (PC,CS,RAI,PH) 0121 6287435
  • Cambridge Mary8 (GR,RI,U) 01223 290263
  • Edinburgh Margaret (PC) 0131 6647223
  • Leeds (Wharfedale)10 Caroline (O,U) 0113 288 6393
  • London Denise 1 (U) 07984 145343
  • Milton Keynes Wilma (U) 01908 330290
  • Yeovil Janet (GR,TS) 01935 827794



The key will signpost you to the appropriate person with your thyroid query. The initials listed behind the telephone contact name are explained below.

1 2pm to 8pm Tuesdays and Wednesdays RAI Radioactive iodine (I-131) ablation
210am to 12 noon weekdays GR Graves’ disease
3 Afternoons only Ch Thyroid disorders in children
4 7pm to 9.30pm G Goitre
5 After 6pm weekdays and anytime weekends C Cancer of the thyroid
6 Not available to take calls RI Radioactive iodine treatment for an over-active thyroid
7 4pm to 6pm Monday, Tuesday and Wednesday TS Thyroid Surgery (non-cancer)
8 2pm to 5pm Monday, Tuesday and Thursday FC Follicular cancer of the thyroid
9 6pm to 8pm weekdays TED Thyroid eye disease
10 before 8pm U Under-active thyroid
 11 10am to 2pm weekdays PC Papillary cancer of the thyroid
PH Post-operative hypoparathyroidism
ITSH Isolated TSH deficiency
HCN Hürthle Cell Neoplasm
O Over-active thyroid
CS Thyroid cancer surgery




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1 October 2015
BTF Nurse Award Winner 2015

We are delighted to announce the winner of the 2015 Evelyn Ashley Smith Nurse Award




8 September 2015
BTA Statement on the Management of Primary Hypothyroidism 2015

See the new BTA Statement plus the Q&As BTF has produced to accompany it.




28 July 2015
Congenital Hypothyroidism

Please take part in a short questionnaire to share your experiences of having a child diagnosed with congenital hypothyroidism.




31 March 2015
BTF Research Award 2015

Congratulations to Dr Carla Moran who has been awarded this year's Research Award for her work into hypothyroidism.




10 March 2015
Patient journeys - BTF films

We are delighted to have produced a series of short films featuring people talking about their experience of hypothyroidism, hyperthyroidism and thyroid cancer.




22 January 2015
Fight for Sight and BTF Co-fund New Research

A research grant co-funded by Fight for Sight and the British Thyroid Foundation has been awarded to researchers at London's NIHR Biomedical Research Centre at Moorfields Eye Hospital NHS Foundation Trust and UCL Institute of Ophthalmology




15 December 2014
Thyroid cancer - patient journeys

BTF has produced four short films for patients with thyroid cancer. Please get in touch if you would like more information or support.




5 November 2014

Patient Knowledge of antithyroid drug-induced agranulocytosis - article published in the European Thyroid Journal.




July 2014 BTA Guidelines for the Management of Thyroid Cancer
These have now been published online. You can find them here or download them as a pdf here



July 2014 BSL Signed Information Clips
SignHealth have created a series of signed informational videos about thyroid issues. Find them on their website here



8 June 2014
Iodine supplements for a healthy thyroid

Information about the importance of taking iodine supplements and who needs them.




Drug Availability Updates
The latest news and updates from pharmaceutical companies can be found below.




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Associated with:

British Thyroid Association British Thyroid Association - medical professionals encouraging the highest standards in patient care and research.

British Association of Endocrine and Thyroid Surgeons - the representative body of British Surgeons who have a specialist interest in surgery of the endocrine glands (thyroid, parathyroid and adrenal)