Information and support How we support you Telephone support Questions about your thyroid condition? Our BTF volunteer telephone contacts are here to offer a listening ear and peer support based on their own experiences of thyroid conditions. As patients, they are not able to offer medical advice. Like all of us, there are times when they are unable to take calls. Please only call them during the hours published below. Kath Underactive thyroid 07791 534456 2pm - 8pm Mon, Fri & weekends Dave Papillary cancer of the thyroid, thyroid cancer surgery, radioactive iodine ablation 07939 236313 Ann Overactive thyroid, thyroid eye disease, radioactive iodine treatment and thyroid surgery 01642 300709 2pm - 5pm Weds & Fri afternoon If no reply leave a message for call back Vicky Underactive thyroid 07899 906655 Weekdays 6pm-8pm Lorraine Underactive thyroid 07341 369831 Jackie Papillary cancer of the thyroid 01344 621836 Margaret Papillary cancer of the thyroid 0131 6647223 If you have a thyroid query, please Contact our thyriod query service If you would prefer to speak to someone at our office over the phone, please call between the hours of 11 AM - 3 PM on a Monday, Wednesday or Thursday on 01423 810093. If you are calling with a membership query, or need to speak to a member of staff, our office is open between the hours on 09:30AM - 4PM Monday to Thursday. Are you a good listener? Do you like talking to people? We're always in need of volunteer telephone contacts to share their experiences as a thyroid patients with others who may be struggling or wanting peer support. Volunteer with us Please help us help others With your support we can help people to live better with thyroid disease. Your donations also fund vital research to improve treatments. Please consider making a donation or becoming a member Donate Become a member Manage Cookie Preferences Please ensure Javascript is enabled for purposes of website accessibility